GeniCore respects the privacy of all those who visit our website, as we aim to achieve high professional standards. Our website visitors may be asked to provide us with information, at their discretion, whilst some information will be automatically registered. The information provided will help us to improve the value of using our website. All information that we obtained from our visitors is not made available or sold to other organisations or companies.

Following standard procedure, GeniCore will automatically track the overall usage of our website. This includes monitoring of the pages viewed, which sites have been visited before and after visiting our website , browsers used and computer addresses. This information is simply used to analyse trends, track use, and optimise site administration.

Email communication

When you contact us by email, we process your personal data provided in the correspondence, such as your email address, name (if provided), and any other personal data included in your message.

Purpose and legal basis of processing

Your personal data are processed for the purpose of:

  • handling your inquiry,
  • providing a response,
  • maintaining further correspondence related to your request.

The legal basis for processing is Article 6(1)(f) of the GDPR, i.e. our legitimate interest, which consists of the necessity to efficiently handle incoming correspondence, respond to inquiries, and maintain business communication continuity.

Data retention

Your personal data are retained for the period necessary to handle your inquiry and any related follow-up correspondence. After this period, the data may be retained only for the duration of the statute of limitations for potential legal claims, where applicable, and are then deleted or anonymised.

Data recipients

Your personal data may be processed by entities providing IT, hosting, and email services on our behalf (data processors), acting under appropriate data processing agreements in accordance with Article 28 GDPR.

Your rights

You have the following rights regarding your personal data:

  • the right of access,
  • the right to rectification,
  • the right to erasure,
  • the right to restriction of processing,
  • the right to object to processing based on legitimate interests.

You also have the right to lodge a complaint with a supervisory authority, in particular the President of the Personal Data Protection Office (UODO) in Poland.

Voluntary provision of data

Providing personal data via email is voluntary; however, it is necessary for us to respond to your inquiry.